Submit A Claim

If you feel your Chandler bat has broken or otherwise become damaged, while adhering to our Hitting Guidelines and within 60 days from time of purchase per our Guarantee (effective date July 15, 2021 for all purchases May 16, 2021 or after), please continue by submitting a claim below. IMPORTANT - After you receive confirmation that your claim has been submitted, please reply with required photos of:

Your proof of purchase
An engraving closeup
The break itself
The point of impact

A review of the claim, your description of the event and pictures will take place by our team internally and we will contact you as soon as possible with our findings which you agree to accept as conclusive and binding. Please allow up to several weeks for our review. If a determination cannot be made through pictures submitted with the claim, you may be asked to send your bat to us for further inspection at your expense.

Submission of this form constitutes your acceptance of the Chandler Bats 60 Day Guarantee policy including all conditions set forth in our Terms & Conditions.

Full Name* Address Line 1* Address Line 2 City/Province* State/Territory* Country* Zip Code* Email Address* Phone Number* Player Age* Level of Play* Model* Length / Weight* Have you owned your bat for less than 60 days?* Please confirm date of purchase*

Where did you purchase your bat?* Have you adhered to the Hitting Guidelines?* What is the issue with your bat?* Additional Details*